Job Description:  CUSTOMER SERVICE OFFICER

 

Responsibilities:

• Handles full spectrum of order fulfillment.

• Ensure orders are handled within required lead time.

• Responsible for the effective operations of customer service function, including the liaison for artwork / film / die-cuts making and punching operation by vendors.

• Monitoring, planning, forecasting inventory (raw materials).

• Coordination of first article preparation and qualification.

• Control of customer drawings, specifications and other technical documents, ensuring that Engineering Files are being maintained.

• Ensures that artwork / film / die-cuts are made and punching is carried out according to specified requirements, including the control of documents to vendors.

• Prepares monthly reports.

• Attends to telephone calls and enquiries; And any other ad-hoc administrative duties as assigned.

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Requirements:

• Degree in any field.

• Prefer candidates with experience in manufacturing organisation.

• Dedicated and hardworking.

• Minimum supervision and ability to Think On Your Feet.

• Strong problem solving skills.

 

Salary:

S$2,400 to S$3,000 per month basic salary, depending on qualifications and working experiences.

 

Helpful Skills:

• Ability to work as a team member.

• Readiness to accept and face challenges.

• Ability to stay in good physical condition.

• Ability to remain calm in stressful situations.

 

New graduate:

• Newly graduates welcomed to apply.

 

Interested candidates, please email resume to mengsu.careerlibrary@gmail.com or mengsu.foo@elitez.com.sg

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